Rizk Privacy Policy

At Rizk, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This Rizk Casino privacy policy explains what information we collect when you visit rizk.com casino, why we collect it, how we use it, and what rights you have over your own data. By creating an account, using rizk login, or accessing our services through the Rizk casino app, you acknowledge that you have read and understood this policy.

We are operated by Zecure Gaming Ltd, a company registered in Malta (registration number C69036, registered office at 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027), part of the Betsson Group. Our operations are licensed and regulated under Malta Gaming Authority sub-licence MGA/CRP/1117/2025/02, issued 16 October 2025 under the corporate group licence held by Netplay, and under UK Gambling Commission licence number 056427, issued 12 February 2020. Since we were established in 2016, we have operated Rizk casino online across multiple international markets while maintaining strict data protection standards.

Information We Collect

When you register for an account, redeem a rizk bonus code, or claim a rizk casino no deposit bonus, we ask you to provide certain personal details. We collect the following categories of information about you:

  • We collect identification data, including your name, date of birth, address, and government-issued identification documents required for verification purposes.
  • We gather contact details such as your email address and phone number, used when you sign up, request a rizk promo code, or contact our support team.
  • We record financial information, including payment card details, e-wallet identifiers, and transaction history related to deposits and withdrawals.
  • We monitor gameplay activity, including wagers placed, games played, bonus usage such as rizk free spins or rizk casino free spins, and time spent on our platform.
  • We track technical data such as your IP address, device type, browser information, and login timestamps, including when you use rizk casino app login or rizk casino mobile login.
  • We may collect communications you send us, including live chat transcripts and emails regarding rizk casino bonus codes or account queries.

Data From Third Parties

We may also receive information about you from identity verification providers, payment processors, affiliate partners (including those managing rizk affiliate login access), fraud prevention agencies, and credit reference agencies, where permitted by applicable law.

How We Use Your Information

We use the personal data we collect to operate Rizk casino responsibly and securely. Our purposes for processing your data include:

  • We verify your identity and age to ensure you are eligible to use our services, including access via rizk login or the rizk bet login portal.
  • We process deposits and withdrawals and manage your account balance.
  • We administer promotions, including bonus codes for Rizk casino, welcome offers, and loyalty rewards through our Wheel of Rizk program.
  • We monitor for suspicious activity to prevent fraud, money laundering, and underage gambling.
  • We personalize your experience, including tailored offers, game recommendations, and communications about new rizk casino bonus codes.
  • We analyze usage patterns across our website and the Rizk casino app to improve functionality, including updates to our rizk casino app for Android and other platforms.
  • We comply with our legal and regulatory obligations under our Malta Gaming Authority and UK Gambling Commission licences.

Legal Basis for Processing

We process your personal data based on several legal grounds, including the performance of our contract with you, our legitimate business interests in operating a secure and enjoyable rizk online casino, compliance with legal obligations imposed by gambling regulators, and, where required, your explicit consent, such as for marketing communications about new promotions or a rizk casino 50 free spins no deposit offer.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website and improve your browsing experience. These tools help us remember your login preferences, analyze traffic patterns, and deliver relevant advertising. You can manage your cookie preferences through your browser settings at any time. For more details, please refer to our separate cookie policy.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

  • We share data with payment providers to process transactions securely.
  • We disclose information to regulatory authorities, including the Malta Gaming Authority and UK Gambling Commission, as required by law.
  • We work with identity verification and fraud prevention companies to confirm your eligibility to play.
  • We share limited data with marketing and analytics partners to improve our services and measure the performance of our rizk casino app review campaigns.
  • We may disclose information to law enforcement agencies when legally obligated to do so.

International Data Transfers

As we serve players across international markets, including Canada, Iceland, Finland, Germany, and Chile, your data may be transferred outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, consistent with applicable data protection regulations, including the GDPR where relevant.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our regulatory record-keeping obligations. Typically, we retain account and transaction data for a minimum period required by our licensing authorities, even after you close your account with us.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data. These rights include:

  • You have the right to request access to the personal data we hold about you.
  • You have the right to request correction of inaccurate or incomplete data.
  • You have the right to request deletion of your data, subject to our legal retention obligations.
  • You have the right to object to or restrict certain types of processing, including direct marketing.
  • You have the right to withdraw consent at any time where processing is based on consent.
  • You have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, you can contact our support team, and we will respond promptly in accordance with applicable law.

Security of Your Data

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted internal access, whether you access rizk.com casino through desktop, mobile browser, or the rizk casino app apk.

Restricted Jurisdictions

We do not accept players from certain restricted territories, including the United States and its dependencies, and a number of other jurisdictions listed in our terms and conditions. If you access our services from a restricted territory, we reserve the right to close your account and withhold any associated funds.

Children's Privacy

Our services are strictly intended for individuals aged 18 and over, or the legal gambling age in your jurisdiction, whichever is higher. We do not knowingly collect personal data from minors, and we take immediate action to delete any such data if identified.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our services, including access through rizk casino login or the rizk casino live chat app, constitutes your acceptance of any revised terms.

Contact Us

If you have questions about how we handle your personal data, please contact our support team at [email protected] or [email protected]. For unresolved complaints, you may escalate your concern to [email protected]. Our support team is available 24/7 via live chat and typically responds to email inquiries within 30 to 60 minutes.